1. What kind of pets do you allow? Do you permit exotic pets? We do not allow pets.
2. How many pets may I have? 0.
3. Are there any deposits, special fees, or monthly charges to have a pet? N/A
4. Is my security deposit totally refundable? No, there is a fee for carpet cleaning as stated in lease and any other charges for repairs or cleaning above normal wear and tear.
5. If I get a job transfer, can I break the lease? Yes, by paying a buy out fee that's equal to 1 months rent after 6 months of residence and proper written notice. If you leave before 6 months, you will be responsible for the rent and utilities until we can find a qualified applicant.
6. What utilities are included in my lease? Garbage, sewer, and water.
7. How long is the term of the lease? 12 months.
8. Do you accept leases for short terms? Lease term is for one year with no exceptions.
9. If something needs to be repaired in my apartment, how do I report it? If the repair is not an emergency, please contact the management office to report your problem so a work order may be issued for maintenance to make the necessary repairs or schedule a time with you to make the repairs. If it is an emergency, please call the maintenance emergency number so the repair may be addressed immediately.
10. When is my rent payment due? 1st of each month.
11. What day of the month am I liable for a late charge? On the 6th of each month.
12. Will you accept electronic payments from my bank? http://www.rentpayment.com/ E-checks and credit card payments can be made on this website.
13. Is there a place where I can pay my rent after office hours? Yes, we have a drop box located to the right of the managment office door. You can drop your rent check, or any other correspondence for the manager or maintenance personnel here.
14. There is a person who might be staying with me for a while, is that permitted by the lease? Any guests are limited to a two week stay in your apartment. Any stays longer than that need to be approved by the Property Manager. Anyone staying long-term will need to go through the application and approval process to be added to the lease.
15. Do you have reserved parking? We do not, except for handicap spaecs.
16. I have a motorcycle, where can I park it? You can park your motorcycle in any parking space on the property except the handicapped spaces. Please do nto park it on the sidewalk or your patio.
17. My children live with me in the summer; do I need to notify your office when they arrive? Yes, so that in case of an emergency we will be able to account for everyone who lives at the property.
18. Can I install my satellite dish at my apartment? Yes but only for the south facing apartments and according to our instillation guidelines.
19. Do you have cable services? We do not provide cable service for apartments, but each apartment is cable-ready with hookups in the living room and bedrooms.
20. Will you accept my delivery packages for me? Yes, we accept package delivery if it is during normal business office hours.
21. Do you have a list of Preferred Employers? No.
22. Where do I register to Vote? At the Buffalo County Courthouse on 16th Street and Central Avenue.
23. How is your property different from the competition?