Ridge Hollow
Frequently Asked Questions
  • 1. What kind of pets do you allow? Do you permit exotic pets? We do not allow pets.

 

  • 2. How many pets may I have? 0.

 

  • 3. Are there any deposits, special fees, or monthly charges to have a pet? 

 

  • 4. Is my security deposit totally refundable? No, there is a $70 fee for carpet cleaning.

 

  • 5. If I get a job transfer, can I break the lease? Yes by paying a buy out fee that's equal to 1 months rent after 6 months of residence.

 

  • 6. What utilities are included in my lease? Garbage, sewer, and water.

 

  • 7. How long is the term of the lease? 12 months.

 

  • 8. Do you accept leases for short terms? No, but there is an early termination option.

 

  • 9. If something needs to be repaired in my apartment, how do I report it? Contact the office by using the Perry Reid website, call the office, or drop off a request.

 

  • 10. When is my rent payment due? 1st of each month.

 

  • 11. What day of the month am I liable for a late charge? On the 5th of each month at 5:00 p.m.

 

 

  • 13. Is there a place where I can pay my rent after office hours? Yes, there is a rent drop box.

 

  • 14. There is a person who might be staying with me for a while, is that permitted by the lease? Up to 2 weeks.

 

  • 15. Do you have reserved parking? We have parking permits available.

 

  • 16. I have a motorcycle, where can I park it? The parking lot and we also offer garages.

 

  • 17. My children live with me in the summer; do I need to notify your office when they arrive? Yes.

 

  • 18. Can I install my satellite dish at my apartment? No.

 

  • 19. Do you have cable services? Time Warner.

 

  • 20. Will you accept my delivery packages for me? No.

 

  • 21. Do you have a list of Preferred Employers? No.

 

  • 22. Where do I register to Vote? Lancaster County Election Board

 

  • 23. How is your property different from the competition?
  • Lower rent
  • Fast service
  • Friendly staff